Overview

The TicketSystem is a ticket management system built with ReactJS for the frontend and NodeJS for the backend. It uses MongoDB Atlas as the database and offers features like login, authentication, admin and user pages, ticket management, filtering and searching, adding ticket messages, and file uploads.

Features

• Login / Register / Logout: Users can create an account, login, and logout to access the system.
• Admin Page / User Page: Users have different pages based on their roles - admin or user.
• Add / Update Tickets: Users can add and update tickets with relevant information.
• Ticket Name Filter: Tickets can be filtered based on their names.
• Dynamic Search: Users can search for specific tickets using dynamic search functionality.
• Add Ticket Message: Both admins and users can add messages to tickets for communication.
• Home / Profile / Tickets / AddTickets / Logout / Login / Register Page: Multiple pages are available for different functionalities.
• Add Image File Tickets: Users can upload image files while creating or updating tickets.

Installation

The following is a guide to installing the TicketSystem:

1. Clone the repository from the provided URL.
2. Install the required dependencies for the frontend and backend.
3. Set up the MongoDB Atlas database and configure the connection URL.
4. Run the backend server using the command node server.js.
5. Start the frontend using the command npm start.
6. Access the TicketSystem by navigating to http://localhost:3000/login in your browser.

Summary

The TicketSystem is a ticket management system built with ReactJS and NodeJS. It provides features like user authentication, ticket management, filtering and searching, and communication through ticket messages. The system utilizes MongoDB Atlas as the database and offers different pages for admins and users. Users can upload image files while creating or updating tickets. Overall, the TicketSystem is a comprehensive solution for managing and tracking tickets efficiently.